Return Policy

Return Policy:

Thank you for shopping with TaylorMade Creations. We offer a refund or exchange within the first 14 days after receipt of your merchandise. Please note anything after the first 14 days have passed since receipt of your purchase, a refund or exchange of any kind you will not be offered. 

Returnable Items Only:

In-Stock pieces which are complete and sold as is (in original size stated on website).

Exclusions on Returns:

In-stock engagement rings, pendants or any piece that required additional stones to be added, or sized. These exclusions cannot be returned or exchanged at any time.

Return Instructions are as Follows:

• Please email us for a return code. DO NOT return merchandise without a code.
• All items must be returned unworn and in the original condition you received it.
• You must include a copy of the receipt along with the return code given.
• You must include original certificate (if applicable).
• Pieces must be in the original wrapping to protect the piece from being damaged during shipment.
• Pieces must be shipped via UPS, FedEx or USPS.
• They must be insured for amount of the piece/pieces being returned. 
• Please Note shipping and insurance is non-refundable.
• Refunds are returned via original form of purchase. 

Please Note: For any CashApp/Zelle, or Debit, a check will be issued within 10 business days.

Please allow 14 business days for your returns to be processed.

Any/All special orders are non-fundable and cannot be exchanged. (This includes: engagement rings that required center stones /or sizing; all ring sizing’s with or without diamonds and pendants that had additional stones added; any piece that was altered or personalized).

If you are unsure, please call or email before ordering.